---
title: "Our new documentation site"
date: 2015-02-05
author: "GravityKit"
link: "https://staging.gravitykit.com/new-support-system/"
---

# Our new documentation site



## [Visit our new support site](https://docs.gravitykit.com)

The GravityView team recently switched our support service to [Help Scout](https://www.helpscout.net). It's been a great transition, and the switch is already helping us provide better support. 

### *Much* better article search.

With our previous support system, we were repeating ourselves a lot because our documentation was so hard to search. If *we* were frustrated searching our documentation, certainly our customers were too! We have doubled down on our commitment to timely responses and providing helpful how-to articles. We look forward to helping you quickly and efficiently. *If you have an existing ticket, don't worry: we're still responding to existing tickets on the previous support platform!*